redLantern Support Center

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Products

Support Services

Issue Tracker (formerly OWL)

Search the knowledge base, ask functional or technical questions, review product bugs and enhancements.

Services

Learn about implementation services and recommended steps for new clients. Find information about the Client Advisory Board, User's Conference presentations, redLantern employees, and more.

My Profile

Review your personal account profile, your institution's license status, and register for workshops and online training.

Listservs

Documentation and Downloads

To access either of these for a specific product choose the link to the product in the left hand column of this page.

News and Events

u.select begins September 2

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Problems Accessing Products or Support Services

All information in the Support Center is secured based on your current redLantern license. If you have trouble accessing any of the information:

Make sure you login using your redLantern username and password.
Check your profile to make sure your institution has a current license for the specific product.
If you're still having trouble, contact at us support@redlanternu.com.